Privacy Policy

1. Introduction

Welcome to Harmonia. We place the utmost importance on protecting your privacy and that of your children. This privacy policy explains how we collect, use, share, and protect your personal information when you use our mobile application.

By using Harmonia, you agree to the practices described in this policy.

2. Who We Are

3. Information We Collect

3.1 Information You Provide Directly

For Parents/Guardians:

• First and last name
• Email address
• Password (encrypted)
• Profile picture (optional)

For Children:

• First name or nickname
• Year of birth
• Avatar or photo (optional)
• We never collect sensitive children's data without explicit parental consent

Usage Data:

• Tasks created and completed
• Points accumulated and history
• Rewards defined and unlocked
• Application preferences

3.2 Information Collected Automatically

• Technical Data: Device type, operating system, app version, language
• Usage Data: Frequency of use, features used, time spent in app
• Connection Data: IP addresses, connection logs (kept anonymously)

3.3 What We Do NOT Collect

4. How We Use Your Information

We use your data only to:

• Provide the Service: Create and manage your family account, sync data across devices
• Improve the Experience: Personalize the interface, develop new features
• Communication: Send notifications about tasks, reminders, and important service information
• Customer Support: Answer your questions and resolve technical issues
• Security: Prevent fraud, abuse, and violations of our terms of service
• Legal Compliance: Meet our legal obligations

5. Sharing Your Information

5.1 We Do Not Sell Your Data

5.2 Limited Sharing with Trusted Third Parties

We may share certain data with:

• Cloud Hosting Providers: [e.g., AWS, Google Cloud] to store your data securely
• Analytics Services: Anonymized data to understand app usage (e.g., Google Analytics)
• Payment Processors: [e.g., Stripe, Apple Pay] only to process subscriptions
• Email Services: To send email notifications

All our partners are contractually obligated to protect your data and can only use it for specified purposes.

5.3 Legal Obligations

We may disclose your information if required by law, a court order, or to protect our legal rights.

6. Children's Data Protection

7. Data Security

We implement robust security measures:

• Encryption: All data is encrypted in transit (SSL/TLS) and at rest
• Secure Authentication: Passwords hashed with modern algorithms (bcrypt/Argon2)
• Restricted Access: Only authorized personnel can access data, strictly within their job functions
• Monitoring: Continuous monitoring to detect suspicious activities
• Regular Backups: Your data is backed up daily
• Security Audits: Regular testing of our systems

Despite our efforts, no system is infallible. In case of a data breach, we will inform you within 72 hours in accordance with GDPR.

8. Data Retention

• Active Account: Your data is retained as long as your account is active
• After Account Deletion: Your data is deleted within 30 days, except for legal retention obligations (e.g., billing data retained for 10 years)
• Anonymized Data: Some anonymized statistics may be retained for service improvement purposes

9. Your Rights (GDPR)

In accordance with the General Data Protection Regulation, you have the following rights:

9.1 Right of Access

You can request a copy of all data we hold about you and your family.

9.2 Right to Rectification

You can correct or update your information at any time from the application.

9.3 Right to Erasure ("Right to be Forgotten")

You can request deletion of your data. We will proceed within 30 days.

9.4 Right to Restriction of Processing

You can request restriction of processing of your data in certain circumstances.

9.5 Right to Data Portability

You can receive your data in a structured, commonly used format (JSON, CSV).

9.6 Right to Object

You can object to the processing of your data for legitimate reasons.

9.7 Right to Withdraw Consent

You can withdraw your consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.

10. International Data Transfers

Your data is hosted within the European Union. If transfers outside the EU are necessary, we ensure appropriate safeguards are in place (European Commission standard contractual clauses).

11. Cookies and Similar Technologies

Our mobile application does not use cookies. We use:

• Local Storage: To save your preferences and enable offline functionality
• Device Identifiers: For multi-device synchronization and security

You can reset this data by logging out or deleting the application.

12. Changes to This Policy

We may modify this privacy policy occasionally. In case of significant changes, we will inform you by:

• In-app notification
• Email to the registered address
• Updating the date at the top of this document

Your continued use of the application after notification constitutes acceptance of the changes.

13. Third-Party Applications

Harmonia may contain links to third-party sites or services (social networks, payment processors). We are not responsible for their privacy practices. We encourage you to read their respective policies.

14. Contact and Complaints

For any questions regarding this policy:

To file a complaint:

If you believe your rights are not being respected, you can file a complaint with your local data protection authority.